Frequently Asked Questions

Everything you need to know about your Mega Furniture experience.

What are your delivery options and lead times?

We offer standard and white-glove delivery services. In-stock items typically ship within 3-5 business days, while custom or out-of-stock pieces may take 4-8 weeks depending on the manufacturer.

Do you offer assembly services for large furniture items?

Yes, our 'White Glove Delivery' option includes full assembly, room-of-choice placement, and removal of all packaging materials for a hassle-free setup.

What is your return policy for home decor and furniture?

We accept returns on most items within 30 days of delivery. Items must be in original condition. Please note that custom-made orders and final sale items are non-refundable.

Is there a warranty on Mega Furniture products?

All our furniture comes with a standard 1-year limited manufacturer's warranty covering structural defects. We also offer extended protection plans for accidental stains and damage.

Can I request fabric or wood finish samples?

Absolutely. To ensure your new piece fits your home perfectly, you can order up to five fabric swatches or wood finish samples free of charge through our website.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm, allowing you to pay for your purchase over time.